Terms of service

Last Updated: September 23, 2026

Welcome to Zenkart. By accessing or using our website and purchasing our products, you agree to the following Terms of Service.

1. GENERAL

Zenkart operates this online store to provide customers with physical products and related services.

By using our website, you confirm that you are legally permitted to enter into an agreement and that the information you provide is accurate and complete.

2. PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.

Minor differences in product color, appearance, or packaging may occur due to lighting, photography, screen settings, or manufacturer updates.

3. ORDERS

When you place an order, you agree to provide accurate and complete information, including your name, phone number, email address, and delivery address.

We reserve the right to contact you to verify your order details before dispatch.

An order may be cancelled if the product is unavailable, the information provided is incorrect, or the order cannot be successfully verified.

4. PRICING AND OFFERS

All product prices are displayed on the website and may change without prior notice.

Discounts, promotional offers, and coupon codes may be subject to specific terms and validity periods.

The price applicable at the time your order is successfully placed will generally apply to that order.

5. PAYMENT

We accept the payment methods displayed at checkout.

For Cash on Delivery orders, order confirmation may be required before dispatch.

For online payments, orders will be processed after successful payment confirmation.

6. SHIPPING AND DELIVERY

Orders are generally dispatched within 24 hours.

Estimated delivery time is 5–7 business days after dispatch.

Delivery times may vary due to courier delays, weather conditions, holidays, remote locations, incorrect address information, or other circumstances beyond our control.

7. RETURNS AND REFUNDS

Zenkart provides a 7-day return window, subject to our Return & Refund Policy.

Products must meet the applicable return conditions before a return or refund can be approved.

Please refer to our Return & Refund Policy for complete details.

8. CANCELLATION

Customers may request cancellation before the order has been dispatched.

Because we aim to dispatch orders within 24 hours, cancellation requests should be made as soon as possible.

Once an order has been dispatched, cancellation may no longer be possible.

9. INTELLECTUAL PROPERTY

All content available on the Zenkart website, including logos, text, graphics, images, product descriptions, and other materials, may be protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, or use our content without prior written permission, except where permitted by law.

10. PROHIBITED USE

You agree not to use our website for any unlawful or unauthorized purpose.

You must not attempt to interfere with the security, functionality, or operation of our website or use the website to conduct fraudulent activities.

11. THIRD-PARTY SERVICES

Our website may use third-party services such as payment gateways, shipping providers, analytics services, or other service providers.

These services may have their own terms and privacy policies.

12. LIMITATION OF LIABILITY

Zenkart will not be responsible for delays, losses, or interruptions caused by circumstances beyond our reasonable control, including courier delays, natural events, technical failures, or other unforeseen circumstances.

Nothing in these Terms of Service limits any rights or protections that cannot legally be excluded under applicable law.

13. CHANGES TO THESE TERMS

We may update or modify these Terms of Service from time to time.

Any changes will be posted on this page with an updated "Last Updated" date.

14. GOVERNING LAW

These Terms of Service shall be governed by the applicable laws of India.

15. CONTACT US

If you have any questions regarding these Terms of Service, please contact us through the contact information provided on the Zenkart website.

Zenkart

Email: [ info@zenkart.pro ]

Phone/WhatsApp: [7011223759]